Strategic Insights

9: Exception Management

If you find that there are more exceptions than rules in your day-to-day business, this may be the episode for you. This week, Andrew welcomes Strategic Information Group’s Paul Kennedy to the podcast. Paul is a Senior Business Solutions Executive at SIG, and he joins us to talk about how SIG EDI eliminates human error from business equations. Rather than a Rube Goldberg machine of loosely connected systems, SIG EDI consolidates EDI tools for a smoother (and less costly) experience. Highlights from this deep dive include:
Reactivity: SIG moves at the speed of business. Paul explains the framework that makes what we do possible.
Rather than onboarding several systems, SIG EDI trains users on a subscription-like model, which lowers the difficulty barrier for new adopters.
Paul shares some of the many, many tools that SIG brings to bear based off of their platform.
Avalara is making interstate commerce a lot less of a hassle. From automating the painstaking process of calculating sales taxes, to simply helping businesses get organized, Avalara has a lot to share. This week, we highlight some of their offerings, and offer inside perspectives on issues such as:
Don’t be painful to buy from. We talk about how Avalara takes some of the sting out of the transaction process.
According to Christine, Wayfair changed everything. We talk about how complex tax calculations became a regular part of running a small business.
Repeatability is paramount. Ian and Christine dive into the processes that make it easier to conduct large-scale business across multiple states.
Show Links
Learn more about Andrew and SIG's work: strategic.com
Instagram: https://www.instagram.com/strategicinformationgroup/
Facebook: https://www.facebook.com/strategicinformationgroup
LinkedIn: https://www.linkedin.com/company/strategic-information-group/

8: Big, Hairy, Audacious Goals

Episode Description: Avalara loves taking on BHAGs: Big, Hairy, Audacious Goals. In this week’s episode, Sales Executive Ian Zwit and Senior Sales Consultant Christin Martin talk about how Avalara is making tax compliance a lot less of a hassle. From automating the painstaking process of calculating sales taxes to simply helping businesses get organized, Avalara has a lot to share. This week, we highlight some of their offerings, and offer inside perspectives on issues such as:
"Don’t be painful to buy from." We talk about how Avalara takes some of the sting out of the transaction process.
According to Christine, Wayfair changed everything. We talk about how complex tax calculations became a regular part of running a small business.
Repeatability is paramount. Ian and Christine dive into the processes that make it easier to conduct large-scale business across multiple states.
If you want to hear Ian talk a bit more about how Avalara Tax Research can help your business get organized, check out this 7-minute demo.
Show Links
Learn more about Andrew and SIG's work: strategic.com
Instagram: https://www.instagram.com/strategicinformationgroup/
Facebook: https://www.facebook.com/strategicinformationgroup
LinkedIn: https://www.linkedin.com/company/strategic-information-group/
Guest Links
Avalara Website: https://www.avalara.com/us/en/index.html
Facebook: https://www.facebook.com/avalara/
YouTube: https://www.youtube.com/c/Avalara
LinkedIn: https://www.linkedin.com/company/avalara/
Twitter: https://twitter.com/avalara

7: Change is the New Constant

The only guarantee in 2023 is that there are no guarantees. As the world continues to accelerate, we sit down with Jennifer Petrosky, head of QAD's Life Science Division, to talk about how professionals are keeping up with the times. With over 450 sites live on QAD in 60 countries, Jennifer offers us a unique look at not only what QAD offers, but how QAD uses feedback and collaboration to keep offering better solutions for customers who need it most. Check out this week's episode for an appraisal of the industry today, and a look at where it could be going tomorrow.
Show Links
Learn more about Andrew and SIG's work: strategic.com
Instagram: https://www.instagram.com/strategicinformationgroup/
Facebook: https://www.facebook.com/strategicinformationgroup
LinkedIn: https://www.linkedin.com/company/strategic-information-group/
Guest Links
QAD Website: https://www.qad.com/
QAD LinkedIn: https://www.linkedin.com/company/qad
Jennifer's LinkedIn: https://www.linkedin.com/in/jennifer-petrosky
 

6: Good Strategies Stack

There can be no strategy without structure. This week, Andrew sits down with Strategic Information Group's Director of IT Security and Strategic Services John Schmidt. Together, they discuss the decade of behind-the-scenes work that has gone into improving SIG's user experience. Under John, SIG has moved past the traditional break-fix formula and into a collaborative, accessible framework that makes solving problems easier. How they did it, and the powerful tools and integrations now available as a result, are at the heart of this week's informative episode.
Show Links
Learn more about Andrew and SIG's work: strategic.com
Instagram: https://www.instagram.com/strategicinformationgroup/
Facebook: https://www.facebook.com/strategicinformationgroup
LinkedIn: https://www.linkedin.com/company/strategic-information-group/
 

5: The Speed of Business

No matter your industry, the pace of business is not slowing down. In this episode, Andrew is joined by Neil Hussey and Rachel Chung from Prophix. Prophix makes budgeting, reporting, and forecasting simpler with their comprehensive platform and today, they are here to share their Strategic Insights with you. Learn how businesses of all sizes are accelerating in this week's episode.Show Links
Learn more about Andrew and SIG's work: strategic.com
Instagram: https://www.instagram.com/strategicinformationgroup/
Facebook: https://www.facebook.com/strategicinformationgroup
LinkedIn: https://www.linkedin.com/company/strategic-information-group/
Guest Links
Website: https://www.prophix.com/

4: It’s All About Loyalty

A lot of things have changed since CEO Andy Weinstein first started ISS Group in 1987. The importance of loyalty in business is not one of them.In this episode, Andy joins Andrew to talk about going beyond the basics and providing value, and how to leverage technology to empower your partners and clients. Topics covered include:
Where do I start? Andy offers a crash course on purchasing and implementing the right tools for you.
When do I start? Andy cautions leaders against waiting too long to start planning ahead.
What does Work From Home mean for the future of business technology?
Show Links
Learn more about Andrew and SIG's work: strategic.com
Instagram: https://www.instagram.com/strategicinformationgroup/
Facebook: https://www.facebook.com/strategicinformationgroup
LinkedIn: https://www.linkedin.com/company/strategic-information-group/
Guest Links
Connect with Andy on LinkedIn: https://www.linkedin.com/in/anweinstein/
ISS Website: https://issgroup.com/

3: QAD is a Foundation

QAD is not an add-on, it's a bedrock, according to Sean Brown, Global IT Director at Somero Enterprises. In this episode, Sean joins our own Andrew Makl and the two dive into how the pros make QAD go and grow for businesses. Topics covered include:
Customizations vs. Integrations
AI trends in and out of the channel.
The keys to customer service in QAD.
Show Links
Learn more about Andrew and SIG's work: strategic.com
Instagram: https://www.instagram.com/strategicinformationgroup/
Facebook: https://www.facebook.com/strategicinformationgroup
LinkedIn: https://www.linkedin.com/company/strategic-information-group/
Guest Links
Somero Enterprises Website: https://www.somero.com/

2: Finding the Right Partnership

Good partnerships make good companies. This week, Andrew welcomes to the podcast SIG Senior Sales Executive Mike Grinage, joined remotely by Mike’s client Trevor Burnette, IT Director for Mayne Pharma. Together, they break down the beginnings of their successful partnership and offer a look into how good partnerships are maintained. From completing a massive project two months prior to the deadline to the debate of cloud storage vs. data centers, there are plenty of Strategic Insights in this new episode!Show LinksLearn more about Andrew and SIG's work: strategic.comInstagram: https://www.instagram.com/strategicinformationgroup/Facebook: https://www.facebook.com/strategicinformationgroupLinkedIn: https://www.linkedin.com/company/strategic-information-group/Guest LinksTrevor's LinkedIn: https://www.linkedin.com/in/trevor-burnette-1169059Mayne Pharma LinkedIn: https://www.linkedin.com/company/mayne-pharma?trk=public_profile_topcard-current-companyMayne Pharma Website: https://www.maynepharma.com/

1: QAD Training and the Ecosystem w/Stephen Rosenthal

Welcome to Strategic Insights, a podcast brought to you by Strategic Information Group, a 30-year leader in the enterprise software space. Hosted by Senior Account Executive Andrew Makl, this podcast will educate you on the problems businesses face today, and introduce you to the exceptional people who use the power of enterprise solutions to solve them.We kick off our podcast series with special guest Stephen Rosenthal, CEO of PICS DocLib. Stephen and Andrew both give an overview of the industry, focusing on QAD and the changes coming to business operations. Tune in to hear insights (pun intended) on how the pros are preparing for the future. We hope you enjoy!Show LinksLearn more about Andrew and SIG's work: strategic.comInstagram: https://www.instagram.com/strategicinformationgroup/Facebook: https://www.facebook.com/strategicinformationgroupLinkedIn: https://www.linkedin.com/company/strategic-information-group/Guest LinksLinkedIn: https://www.linkedin.com/in/stephen-r-rosenthal/Website: https://www.doclib.net/