Wednesday Nov 01, 2023
9: Exception Management
If you find that there are more exceptions than rules in your day-to-day business, this may be the episode for you. This week, Andrew welcomes Strategic Information Group’s Paul Kennedy to the podcast. Paul is a Senior Business Solutions Executive at SIG, and he joins us to talk about how SIG EDI eliminates human error from business equations. Rather than a Rube Goldberg machine of loosely connected systems, SIG EDI consolidates EDI tools for a smoother (and less costly) experience. Highlights from this deep dive include:
- Reactivity: SIG moves at the speed of business. Paul explains the framework that makes what we do possible.
- Rather than onboarding several systems, SIG EDI trains users on a subscription-like model, which lowers the difficulty barrier for new adopters.
- Paul shares some of the many, many tools that SIG brings to bear based off of their platform.
Avalara is making interstate commerce a lot less of a hassle. From automating the painstaking process of calculating sales taxes, to simply helping businesses get organized, Avalara has a lot to share. This week, we highlight some of their offerings, and offer inside perspectives on issues such as:
- Don’t be painful to buy from. We talk about how Avalara takes some of the sting out of the transaction process.
- According to Christine, Wayfair changed everything. We talk about how complex tax calculations became a regular part of running a small business.
- Repeatability is paramount. Ian and Christine dive into the processes that make it easier to conduct large-scale business across multiple states.
Show Links
Version: 20241125